It's always the same questions.
How much? What's included? Do I need experience? Can my son come? You've typed the answers a thousand times.
For anyone whose customers write on WhatsApp
Your WhatsApp, answered at 3am.
Customers ask what it costs, when you're free and whether it's right for them. Mynah answers from what you've taught it, in their language, and passes you the ones ready to book. You stay on the slope, in the bush, in the air.
- Answers only from what you teach it
- Replies in the customer's language
- Hands you the people ready to book
L
Long Grass Safarisonline
Hi, is the 4 day Serengeti trip good for seeing the river crossings? We're 2 people in August
Good timing. River crossings in the northern Serengeti are usually July to October, so August falls in that window. I can't confirm whether this 4-day route reaches the northern Serengeti or check crossing dates for your exact days, so I'd like someone from our team to confirm that for you.
For 2 people, the price is $1,450 per person. Would you like me to pass your August request to the team so they can check dates and the route?
Bonjour, combien pour une leçon privée pour 2 personnes demain matin ? Mon fils a 6 ans
Bonjour ! La leçon privée pour 1 à 2 personnes est à 90 € de l'heure, avec un minimum de deux heures. Les cours du matin commencent à 9h à la gondole du Planpraz.
J'ai transmis votre demande pour demain matin à l'équipe, qui vérifiera la disponibilité et vous répondra ici. À bientôt !
hey can I sign up for the first jump course in june? I have about 120 skydives
Thanks for getting in touch! The First Jump Course requires at least 200 skydives, with 50 of them in the last 12 months. With about 120 jumps, you're short of that, so I can't sign you up for June yet.
We check your logbook before confirming any place, so if you reach 200 jumps, let us know and we can look at it again. Courses run May to September.
Hi! Do you have 2 female dorm beds from 14 to 16 November?
Yes, we have 2 beds in our female-only dorm for 14 to 16 November (2 nights). It's air-conditioned and has lockers.
Female Dorm (AC): ₹4,681.60 total for the stay for both of you (₹2,340.80 per bed), room only, tax included. Free cancellation up to 3 days before arrival.
You can book and pay here: book.example.com/booking/palm-row…
Who it's for
If your customers write before they book, it's for you.
- Safari operators
- Ski instructors
- BASE and skydiving schools
- Dive shops
- Surf camps
- Trekking guides
- Yoga retreats
- Hostels and homestays
- Small hotels
- Anyone else living on WhatsApp
The message you miss
The customer who waits books someone else.
You're busy doing the actual job.
Mid-lesson, out on a game drive, somewhere with no signal. The work that pays is exactly when you can't reply.
They write when you're asleep.
People plan from other time zones, at midnight, on the bus. By the time you see it, they've asked three others.
How it works
Set up once, on the number customers already have.
- 1
Tell it about your business
What you offer, what it costs, your rules, the things people always ask. Plain words, no setup wizard.
- 2
Try it yourself
Set the tone and test every change in a private chat before a customer ever sees it.
- 3
It answers. You handle the rest.
It deals with the questions, then passes you the people ready to book, plus discounts, complaints and anything it isn't sure of.
A person when it matters
The ones that need you arrive with the reason on top.
Mynah goes quiet in that chat and tells you why it stepped back. Reply from the dashboard or your phone, then hand it back whenever you like.
Sounds like you
Change how it talks in a minute. Test it before it counts.
Friendly or formal, emoji or none, short or detailed. Edit what it knows in plain words, then try the draft in a chat that never reaches a customer.
If you sell rooms or beds
Got a booking page? It reads it live.
Hostels and hotels on eZee get prices and availability straight from their own booking page, re-read every 30 minutes for near dates, plus a link with the dates already filled in.
The part owners ask about first
It cannot invent a price.
Before any reply goes out, every price and link in it is checked against what you taught it. In any currency. If something doesn't match, the reply is stopped and rewritten once, and if it still can't be verified a person takes over.
- A reply quotes a priceChecked against what you gave it
- It doesn't matchStopped before it reaches the customer
- Still can't be verifiedThe chat comes to you
Pricing
Priced for where you are.
One flat monthly fee, set by your country and how many people write to you. Less than a part-time hire, and it never takes a night off.
A chat is one customer on one day, however many messages it takes.
₹5,000/month
Up to 500 chats a month
- Your own WhatsApp number
- Trained on your business, in your words
- Replies in whatever language they write in
- A dashboard for you and your team
- Pay monthly. Stop whenever you want.
Not on the list? Tell us where you are and we'll work it out.
Questions
What owners ask us.
What kinds of business is it for?
Any business whose customers ask questions on WhatsApp before they book or buy: tour operators, instructors, schools, retreats, hostels. If you can write down what you offer, Mynah can answer for it.
Do I need a booking system?
No. Mynah works from what you teach it, takes down what the customer wants, and passes it to you to confirm. If you run a hostel or hotel on eZee it can also read live prices from your booking page. On something else? Ask us.
Do I keep my WhatsApp number?
Yes. Customers keep writing to the number they already have. We set it up with you on WhatsApp's official business platform, not through an unofficial workaround that can get a number banned.
What if it gets something wrong?
It only states what you gave it. Anything else, including safety and health questions, it says it can't answer and passes to you.
Does it take bookings or payments?
No. It gets the customer to the point of booking, then you confirm. You keep your own process, and we take no commission.
Can it answer in other languages?
Yes. It replies in the language the customer writes in.
What happens if I stop paying?
The assistant pauses, and messages still reach you. Settle up from your dashboard and it starts again by itself.
See it answer for your business.
Tell us what you do and we'll show you Mynah answering your own customers' questions. No card, no commitment.